To retrieve your StrataLive3D.com site password you must visit the registration site at register.strata.com. Once there simply type in your email address and click the "Forgot Password?" link. This will send an email to the specified email address with your password. Please note that your login credentials for the registration site and StrataLive3D.com are the same. If you have further trouble please contact Strata support.
Register for StrataLive3D.com
If this is your first time visiting StrataLive3D.com and need to register, simply type in the email address and password for your register.strata.com account and the serial number for your copy of Strata Live 3D. Once you have done this you will be able to export "Direct to Web" from the application into your new account.